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Name: Tim Hortons Store #915
Telephone: (506) 696-8087
Address: 1100 Loch Lomond Rd
City: Saint John
Province: New Brunswick
Postal Code: E2J1Z6
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Name: Tim Hortons Store #915
Telephone: (506) 696-8087
Address: 1100 Loch Lomond Rd
City: Saint John
Province: New Brunswick
Postal Code: E2J1Z6
This Tim Hortons # 915 Loch Lomond Road Saint John NB needs to be managed in more a productive manner. Service is needs to be managed, and availability of product ensured.
Service is deplorable, long wait times in store and as well as drive through. Line ups in drive through are so long that customers are lined up on Hickey Road.
Customer service from majority of Tim Hortons employees is pleasant, but that being said, they are short staff and this effects their ability to give good customer service. I have experienced that by seeing one cashier on duty and trying to take orders from customers, make the coffee and searching for any other item the customer has ordered to find out the item is not available .
When this store is busy more than one cashier should be available to take orders and one person for each station making coffee and retrieving items for the customers order, perhaps .this would make some improvements in service..
This store has drastically gone down hill with service.
I have in the past sent emails and phone calls with the manager and there has been no improvements.
This location is not the best place to work the management at this location treat their staff like s*** there is a guy that was working only for 3 weeks and they fired him because he didn’t do one of his chores they didnt even looking at the camera. Furthermore there is a lady that works in the back in baking she’s a real hard-ass so I wouldn’t recommend going to this Tim Hortons at all couple people quit and an email has been sent out to the owner