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Name: Tim Hortons Store #1511
Telephone: (519) 850-4242
Address: 296 Horton St
City: London
Province: Ontario
Postal Code: N6B1L4
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Name: Tim Hortons Store #1511
Telephone: (519) 850-4242
Address: 296 Horton St
City: London
Province: Ontario
Postal Code: N6B1L4
This store location has incredibly rude and discriminative staff who will mock customers in private gossip and yell at customers to shut up when they’re talking too loud. This doesn’t just go for standard employees, but also the managers there as well, particularly the one named Karen.
A couple of days ago, I witnessed an elderly lady getting yelled at by an employee to get out of the building because of her disability (turrets), and stated that she was not welcome to sit and write her stories. I have met this lady on several occasions and she is the sweetest woman. I was absolutely appalled by the way these employees not only target this elderly woman but that they dare to do this in public, loud enough for every other customer to hear.
Aside from this, their supervisors and managers also yell and argue with their employees when something seems to have gone wrong, publicly humiliating them instead of doing the respectful thing and pulling employees aside to provide coaching in private.
Needless to say, I cannot comprehend how this place is still in business. I’m sure that I am not the first customer to stop buying from this location due to how they treat their customers.